What is your philosophy and approach?

Our goal is to help people build lives they don’t need a break from.

We’ve learned – through lived experience and years of work with individuals and organizations – that it all starts with knowing yourself and learning to work with change, not against it. Whether change is chosen or forced, we provide the tools to help people and teams navigate disruption and use it as a springboard for growth.

What are you most known for? What sets you apart?

Two big things:

1. Personalized, high-touch service.
From the beginning, we’ve made individual attention a cornerstone of our work. That means we don’t automate, outsource, or scale. We take on fewer clients so we can be hands-on with every project. That level of involvement is rare – and it shows. The majority of our clients are return or referral.

2. Foregrounding Personality.
We don’t do one-size-fits-all solutions. Instead, we dig into the details of your personality – your strengths, natural talents, and preferences. Clients say this approach opens up a whole new way of seeing themselves.

Why should I work with you?

Because you are your best investment.
Personal and business development services are not a gadget that will be obsolete in a year or two. Rather, these services are a solid investment – perhaps the best investment you can make – because it’s an investment in growth. You’ll walk away from our time together with a new understanding of your strengths, a framework for making fulfillment-forward decisions, and tools that will serve you for a lifetime.

Because you care about your growth.
So do we. Regardless of the focus of our project, we want you to walk away with a new understanding of yourself, a new success orientation, and the kind of bolstered confidence that can change your life’s trajectory.
Because you understand the value of a deep process.
We want you to be able to bring all of you, so we bring all of us. We draw on our entire collective skills portfolio – education, professional certifications, extensive experience, and a background working with thousands of professionals across almost every conceivable field – to provide the deepest and most enriching process possible.
Because you want to see yourself in a new light.
We are passionate about empowering you to see yourself and your career in the best light possible by directing your focus to your unique accomplishments and the value you represent. Just imagine the possibilities when you have a new success “language” that makes it easy for you to clearly speak to the impact you’ve made in the past and, more importantly, your potential.
Because you value the best tools and tips.
As a team that has deep experience, we pride ourselves on staying current in our field and employing cutting-edge and best-in-class tactics on every project. And when it comes to professional development services, we are experts on both sides of the table, and we enthusiastically bring that mastery to every project.
Because change happens.
If we’ve learned anything in the last decade – but especially the last few years – it’s that you never know what might happen. Over the years, we have evolved to better meet the needs of a growing client base and shifting needs. In recent years, clients – both individuals and organizations – have come to rely on us for all things change.
Because authenticity matters.
Over the last several years, the internet (and social media) have made “experts” out of everyone. It seems everywhere you turn, someone is hawking “solutions” for just about everything. We don’t do that. We never will. We’ve built a thriving business by offering authentic, reality-based expertise and relatable insights. Our success has never been about quick-fix solutions or making clients feel like they are lacking.
Because you are welcome here. Always.
The Change Laboratory is #OpenToAll. No matter your race, color, national or ethnic origin, age, veteran status, religion, disability, sex, sexual orientation, gender identity and expression, or any other characteristic, you are wholeheartedly welcome here. We know – from our experience in work and life – that our differences as humans do in fact make our work places and communities stronger.

What We’re About

In a word: Personality.
When you understand how you're wired – your core personality, your strengths, your natural way of operating – you gain access to deeper, more transformative growth. In our view, meaningful change has to be rooted in who you are.
Clients often tell us it comes down to four things:
- Our individualized, high-touch approach
- Our deep attention to detail
- Our consistently strong outcomes
- Our unwavering commitment to equity (particularly BIPOC, LGBTQ+, and migrant community members)
We began by helping individuals – mostly with their careers – and providing business consulting in the Organization Development space. Before long, we saw a common theme: people needed support across all areas of life.
You have many roles, but there’s only one you.
That insight became our guide, and today our services reflect that full-spectrum approach.

Working with us

Every project starts with a conversation.
Whether you’re an individual, a team lead, or part of a larger organization, we begin by getting to know you – your needs, your goals, and your challenges. From there, we shape a personalized approach that draws on our full toolkit: deep coaching, personality insights, development frameworks, and real-world strategies.
Depending on the nature of the project, you might experience:
- One-on-one coaching or guidance sessions
- Personality exploration (we specialize in Myers-Briggs)
- Strategy and development planning
- Individual or team assessments and reports
- Practical tools, exercises, and follow-up resources
- Ongoing support, when needed
While we have established processes, each project is unique. We co-create the experience with you. And no matter what the engagement looks like, you can count on it being thoughtful, personalized, high-touch, and grounded in real life.
We make it easy to show up as you are. We’ll take it from there.
We work with people who care about growth.
That includes individuals who want more clarity, more fulfillment, or a more aligned way of living and working. It includes leaders and workgroups navigating change or craving better connection and purpose. And it includes organizations ready to do deeper, more human-centered development work.
Some clients come to us during a transition. Others are feeling stuck. Many are thriving in some areas but know they’re capable of more. Across the board, they want something deeper – something real.
We’ve worked with professionals from almost every field – tech, nonprofits, education, health, government, creative, corporate – and across all stages of life and career. No matter who we’re working with, we start by helping people figure out who they are and what truly matters. From there, everything gets easier (and more fulfilling).
If that sounds like you, we’d be honored to work together.
Not at all. In fact, discovering (or refining) your personality type is often part of the work.
We specialize in the Myers-Briggs Type Indicator (MBTI) framework because it offers a powerful, approachable way to understand how you're wired – how you take in the world, how you make decisions, how you recharge, and how you thrive.
Whether you’re brand new to MBTI or already know your type, we meet you where you are. Some clients come in with a strong sense of their personality type. Others are totally new to it. Either way, we’ll help you explore and validate your type, and – most importantly – apply it in ways that are practical and fulfilling.
For us, success isn’t about titles, income, or external milestones. (Been there. Done that. Wrote a book on how to break free from it.)
We define success as living in alignment with who you are. That means knowing your strengths, honoring your values, and making choices that move you toward fulfillment – not just achievement.
Sometimes that looks like a bold career move. Sometimes it’s setting stronger boundaries. Sometimes it’s rediscovering your confidence. What matters most is that your definition of success is your own – and that you have the tools, insight, and support to pursue it on your terms.
That’s the kind of success we help clients create.
Email us anytime. We’re always happy to answer questions. Top-notch results come from personalized service, and that starts with real conversation.
Also, take time to click around the site. You’ll get a strong sense of our values, philosophy, and approach.